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Public services
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Public services
What policy actions can the public sector take to better attract, recruit and retain people from a wider range of social backgrounds than it currently does? What role can the public sector take to help other sectors also attract people from a wider range of social backgrounds?
Cabinet Office, 2019
public sector
diversity
recruitment
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Public services
How do we develop public services that allow users to collectively create their own solutions? What role can social movement and network theories play in helping to improve public sector services and drive large scale system change?
Cabinet Office, 2019
public services
social movement
network theories
system change
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Public services
What evidence is there, from the UK and internationally, about how best to manage organisational change in the public sector?
Cabinet Office, 2019
public sector
organisational change
productivity
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Public services
What is the range of productivity performance across public services in the UK? What are the characteristics of highest productivity public services and what needs to happen to raise productivity in lower productivity services? How could existing measures of public sector productivity be further improved? Which countries have the highest productivity in their delivery of public services? What lessons can the UK learn from international best practice?
Cabinet Office, 2019
productivity
public services
data
international best practice
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Public services
How can public services contribute to reducing the ethnic disparities identified by the Race Disparity Audit’s website Ethnicity Facts and Figures?
Cabinet Office, 2019
public services
ethnic disparities
diversity
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Public services
How can government make best use of its data to identify users with multiple complex needs? How can integrated service provision improve outcomes for these individuals?
Cabinet Office, 2019
data
public services
productivity
diversity
inclusion
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Public services
How can existing research evidence be made accessible and useful to frontline services? How cost effective are different communication and engagement methods?
Cabinet Office, 2019
research
communication
engagement
productivity
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Public services
How can front-line public services adapt to the challenges and opportunities presented by automation? What are the benefits and risks of adopting new technologies to deliver services?
Cabinet Office, 2019
public services
automation
technology
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Public services
What are likely to be the future delivery models for public services and how can government and society best prepare to capitalise on the opportunities presented by these?
Cabinet Office, 2019
public services
government
society
data
productivity
diversity
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Public services
How is demand for public services expected to vary ten, twenty, thirty years from now? What will be the main sources of changing demand? What actions need to be taken now to best prepare?
Cabinet Office, 2019
public services
demand
productivity
data
diversity
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