The most difficult challenges faced by our public services are complex and cross-cutting. Increasing efficiency alone will not be enough to tackle these challenges, nor for public services to keep pace with the continuing pressures they face to do more with less. To that end, our areas of research interest focus on better understanding the challenges and opportunities in the delivery of public services in the future, including the demand for the public services, making more effective use of data, reducing ethnic disparities and being more diverse and inclusive, and the level of productivity in the public sector.
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This question was published as part of the set of ARIs in this document:
It is widely understood that the public sector in general and public services in particular need to be radically reshaped inorder to meet the needs of citizens in the context of diminishing public financing. Less well un...
Funded by: AHRC
Lead research organisation: University of the Arts London
The project explores the potential for design-led research to address societal challenges and inform policy, which aligns with the question of developing public services that allow users to collectively create their own solutions.
In many low and middle income countries, the full enjoyment of the right to health is inhibited by deficiencies in the health system, including inadequate infrastructure, human resources, and medicines and equipment. Cit...
Funded by: MRC
Lead research organisation: Umeå University
The project applies a systems thinking approach to understand and strengthen health system responsiveness to marginalized communities, which partially addresses the question of improving public sector services and driving large scale system change.
Co-production-professional and citizens working together to deliver public services- has long been a focus of attention and that attention will increase in an era of austerity and driven by ideas about activating the Big...
Funded by: AHRC
Lead research organisation: University of Birmingham
The project examines the underlying conditions for individual and community co-production, which partially addresses the question of developing public services that allow users to collectively create their own solutions.