Question group
(SO4) We will build a modern and inclusive workforce who are well equipped, well trained, well led and well cared for.
Questions in this group:
(SO4) We will build a modern and inclusive workforce who are well equipped, well trained, well led and well cared for.
4.3 Conflict De‑escalation Training, Communication Skills and Return on Investment
What evidence‑based conflict de‑escalation techniques are most effective for frontline policing contexts?
How can scenario‑based training be designed to embed and reinforce effective communication and de‑escalation skills for officers and staff?
What measures, beyond reductions in officer injury and public complaints, can be used to assess the impact and return on investment of de‑escalation training?
British Transport Police, 2026
(SO4) We will build a modern and inclusive workforce who are well equipped, well trained, well led and well cared for.
4.2 Digital Recruit Training, Estate Strategy and Female Recruitment
What impact, if any, does retaining a single central recruit training facility – mitigated by increased use of digital learning to reduce time away from home – have on the recruitment of female police officers across England and Wales?
Does increased use of digital learning during recruit training influence early‑career retention rates among female officers?
How do location, time away from home and training delivery models affect perceptions of accessibility and attractiveness of policing careers for women?
British Transport Police, 2026
(SO4) We will build a modern and inclusive workforce who are well equipped, well trained, well led and well cared for.
4.1 Leadership Culture, Performance Management and Accountability
What factors influence managers’ willingness and confidence to address poor performance and conduct through timely and effective conversations?
How do current perceptions of effective leadership (e.g. approachability, compassion) interact with expectations around accountability, standards and performance delivery?
What evidence‑based leadership behaviours, training or organisational levers can help achieve a better balance between empathy and performance management?
British Transport Police, 2026
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