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Supporting operations
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Supporting operations
Technology or techniques to identify prohibited and restricted articles (for example, people, money, drugs, tobacco, counterfeit goods and species that require a permit under the Convention on International Trade in Endangered Species of Wild Fauna and Flora [CITES]).
Home Office, 2019
technology
identification
prohibited articles
CITES
See details
Supporting operations
Influencing customer choices, for example encouraging people to use online and automatic systems, or to apply for documents in good time.
Home Office, 2019
customer service
technology
immigration
See details
Supporting operations
Allocating resources optimally, including using data science effectively (for example to improve targeting).
Home Office, 2019
data science
resource allocation
targeting
See details
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