3.1. What factors or approaches affect individuals’ decisions to use services available in Welsh?

3.1a To what extent does an increase in the availability of Welsh-language services lead to an increase in their use?

Background

Alongside increasing the number of Welsh speakers, Cymraeg 2050 recognises that its success also depends on increasing the use of the language. The strategy sets a target for the percentage of the population who speak Welsh daily, and who can speak more than just a few words of Welsh, to reach 20% by 2050. Our ambition is for Welsh to be used in daily life both in formal and informal contexts, and for services to be proactively offered in Welsh.

More than just words, the Welsh Government’s Welsh language plan for health and social care, also focuses on improving access to services in Welsh.

Within this theme, there are evidence needs relating to the use of Welsh in the workplace, with services, and socially.