How can we measure user engagement with civil, family and tribunal cases, and what are the drivers? How can we facilitate and increase user engagement? What is the impact of user engagement?
Background
The objective for MoJ goal is to deliver a modern, sustainable and resilient criminal justice system, which ensures timely progression of cases through the courts and supports victims and witnesses to engage with, and feel confident in, the justice system. We want to strengthen our understanding of what works to achieve these aims at each stage.
Next steps
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Research fields
Related UKRI funded projects
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Virtual Justice - Enhancing accessibility, participation and procedural justice in family courts and tribunals during the COVID-19 pandemic
Perceptions of accessibility and fairness are central to civil order and the legitimacy of the legal system and state. COVID-19 and social distancing rules have forced radical changes upon the justice system with many tr...
Funded by: COVID
Lead research organisation: University of Oxford
Why might this be relevant?
Addresses user engagement with civil, family, and tribunal cases during COVID-19 and proposes solutions.
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Creating information transparency during the COVID-19 pandemic
COVID-19 is significantly impacting civil society, especially with regards to the delivery of justice across the UK. It is obfuscating the principle of 'open justice' and our archaic court processes simply aren't able to...
Funded by: Innovate UK
Lead research organisation: JUST: ACCESS LIMITED
Why might this be relevant?
Focuses on creating information transparency during COVID-19, partially related to user engagement.
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Legal Pathways - Integrated Legal Workflow App
Sir Geoffrey Vos, the Master of the Rolls and President of the UK Civil Courts, has called for a single portal for legal issue resolution, connected to online dispute systems by Application Programming Interfaces (APIs)....
Funded by: Innovate UK
Lead research organisation: TABLED TECHNOLOGIES LIMITED
Why might this be relevant?
Addresses access to justice in family and civil disputes, partially related to user engagement.