This encompasses priorities around:
- continuing to reduce and prevent fraud and error in benefit expenditure
to deliver value for money for the taxpayer and an appropriate balance between effective fraud prevention and good customer experience
- becoming an increasingly data driven organisation with modern, secure, sustainable, and automated systems to drive better experiences for DWP customers, staff and taxpayers
- understanding customers’ experience so DWP can target interventions when and where they have the most impact
- working smartly and flexibly to deliver services when, where and how DWP customers need them, increasing analytical capability to tailor services to customers’ individual needs and circumstances
Send correspondence and further questions to evidence.strategyteam@dwp.gov.uk.
This question was published as part of the set of ARIs in this document:
In light of the Climate Emergency facing us all the One Planet Cardiff Strategy sets out a clear yet ambitious pathway for Cardiff City and Council to be Carbon Neutral by 2030\. However the Climate Emergency cannot be s...
Funded by: Innovate UK
Lead research organisation: CARDIFF COUNCIL
Partially relevant as it focuses on behavioral change for net zero but not specifically related to DWP policies.
Becoming the world's first net-zero financial centre presents a huge challenge. If the UK's FS industry were a country, it would be the ninth largest emitter in the world (larger than the emissions of Germany or Canada),...
Funded by: Innovate UK
Lead research organisation: GREENR TECHNOLOGIES LTD
The project partially answers the question by providing a climate companion for organizations to measure and reduce their carbon emissions, which is relevant to driving reductions in emissions through work and pensions policies, estates, and operations. The authors have the necessary expertise to competently answer the question.
**This project is focused on developing a proprietary AI model to be tested as part of the Low Carbon Impact (LCI) unique net zero advisory service for Mid-Market Enterprises (MMEs).** LCI will directly address a signif...
Funded by: Innovate UK
Lead research organisation: LOW CARBON IMPACT LIMITED
Partially relevant as it focuses on AI-enabled net zero advisory for enterprises, not directly related to DWP policies.