How can DWP best contribute to net zero by driving reductions in emissions through work and pensions policies, estates and operations?

Background

This encompasses priorities around:
- continuing to reduce and prevent fraud and error in benefit expenditure
to deliver value for money for the taxpayer and an appropriate balance between effective fraud prevention and good customer experience
- becoming an increasingly data driven organisation with modern, secure, sustainable, and automated systems to drive better experiences for DWP customers, staff and taxpayers
- understanding customers’ experience so DWP can target interventions when and where they have the most impact
- working smartly and flexibly to deliver services when, where and how DWP customers need them, increasing analytical capability to tailor services to customers’ individual needs and circumstances

Next steps

Send correspondence and further questions to evidence.strategyteam@dwp.gov.uk.

Source

This question was published as part of the set of ARIs in this document:

DWP Areas of Research Interest 2023 GOV UK

Related UKRI funded projects


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    The project focuses on reducing carbon emissions in financial services, which could be applied to DWP's operations, but does not directly address work and pensions policies.

  • Sustainability As A Service with Greenr

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    Why might this be relevant?

    The project aims to drive the net zero transition in the financial sector, which could be relevant to DWP's operations, but does not directly address work and pensions policies.

  • Welfare, Employment and Energy Demand: Examining Tensions and Opportunities in the Delivery of Demand Reduction

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    The project explores the impact of welfare and employment policies on energy demand, which is relevant to DWP's work and pensions policies, but does not directly address emissions reduction in estates and operations.

  • Forming the Business Case to Make Net Zero a Reality

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