This encompasses priorities around:
- continuing to reduce and prevent fraud and error in benefit expenditure
to deliver value for money for the taxpayer and an appropriate balance between effective fraud prevention and good customer experience
- becoming an increasingly data driven organisation with modern, secure, sustainable, and automated systems to drive better experiences for DWP customers, staff and taxpayers
- understanding customers’ experience so DWP can target interventions when and where they have the most impact
- working smartly and flexibly to deliver services when, where and how DWP customers need them, increasing analytical capability to tailor services to customers’ individual needs and circumstances
Send correspondence and further questions to evidence.strategyteam@dwp.gov.uk.
This question was published as part of the set of ARIs in this document:
Becoming the world's first net-zero financial centre presents a huge challenge. If the UK's FS industry were a country, it would be the ninth largest emitter in the world (larger than the emissions of Germany or Canada),...
Funded by: Innovate UK
Lead research organisation: GREENR TECHNOLOGIES LTD
The project partially answers the question by providing a climate companion for organizations to measure and reduce their carbon emissions, which is relevant to driving reductions in emissions through work and pensions policies, estates, and operations. The authors have the necessary expertise to competently answer the question.
Becoming the world's first Net Zero-aligned Financial Centre is a huge challenge. If the UK's FS industry were a country, it would have the 9th largest emissions in the world (larger than Germany/Canada emissions), amoun...
Funded by: Innovate UK
Lead research organisation: GREENR TECHNOLOGIES LTD
The project partially answers the question by focusing on developing a sustainability as a service product for financial institutions, which can contribute to driving reductions in emissions through work and pensions policies, estates, and operations. The authors have the necessary expertise to competently answer the question.
Energy demand reduction is a key issue for the UK as it is necessary to meet several national policy goals, including energy security, carbon emissions targets and wider sustainability aims. The challenges involved in ac...
Funded by: EPSRC
Lead research organisation: University of Exeter
The project does not directly answer the question, but it addresses the broader issue of energy demand reduction, which is relevant to driving reductions in emissions through work and pensions policies, estates, and operations. The authors have the necessary expertise to competently answer the question.