How can we best measure staff engagement and capture their views on more complex aspects of systems leadership in the Civil Service, which move away from the simple hierarchical model of leadership down managerial chains?

Background

Our ambition is to be A Brilliant Civil Service that helps to keep the United Kingdom prosperous and secure, supporting the government we serve in implementing their commitments and delivering high quality services for the public.The Cabinet Secretary has prioritised improving “the capability of the Civil Service itself and the wider public service”, noting the importance of “our diversity and inclusion agenda, building our capabilities in digital and commercial, and ensuring that our systems join up.” A particular focus of this priority is “trying to ensure that the horizontal mechanisms we have across a government that is inevitably organised vertically are as strong and effective as possible.” To that end, our areas of research interest focus on understanding how we can strengthen and transform the Civil Service as an organisation so that it can tackle current and future challenges and opportunities such as diversity and inclusion, staff engagement, rewarding and retaining talents, and career paths, more effectively.

Next steps

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Source

This question was published as part of the set of ARIs in this document:

CO AR Is 2019 20190429

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