What are the most effective ways to embed public design practices in service delivery without displacing existing effective approaches?
Background
Some DWP research interests cut across strategic objectives or focus on the methods used to generate, use and communicate evidence. This group is not a separate strategic objective; it brings together cross-cutting and methodological questions that can improve the quality, robustness, inclusiveness and usefulness of DWP evidence. DWP is interested in research on future analytical tools, administrative data, digital research engagement, participatory and co-design methods, evaluation of fast-moving technologies such as artificial intelligence, research integrity, disinformation and environmental impacts. These questions matter because methods, data and design choices affect how well DWP understands people’s experiences, anticipates change, and tests interventions. External research can add value by bringing methodological innovation, independent challenge, comparative evidence and practical insight into how new approaches can be applied responsibly in complex public-service environments.
Next steps
Send correspondence and further questions to [email protected]
Research fields
Related UKRI funded projects
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Public Collaboration Lab
It is widely understood that the public sector in general and public services in particular need to be radically reshaped inorder to meet the needs of citizens in the context of diminishing public financing. Less well un...
Funded by: AHRC
Lead research organisation: University of the Arts London
Why might this be relevant?
The project specifically focuses on embedding public design practices in service delivery and explores the potential value of design-led research in addressing societal challenges and informing policy.
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Securing the value of Co-design for Community-based Organisations
Co-design (which is defined as collective creativity of designers and people who are not trained in design through the whole design process) is widely used in the commercial sector to accelerate user acceptance and reduc...
Funded by: AHRC
Lead research organisation: Brunel University London
Why might this be relevant?
The project addresses the value of co-design for community-based organizations, which is related to embedding public design practices in service delivery.
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Design|Policy Research Network
Design practices and methods, and professional designers, are increasingly visible in public policy processes in national, regional and local government as well as in broader policy ecosystems in particular public servic...
Funded by: AHRC
Lead research organisation: University of the Arts London
Why might this be relevant?
The project focuses on the intersection of design and political science in public policy processes, which could provide insights into embedding public design practices in service delivery.