To what degree are mandatory dispute resolution gateways effective, and how can
voluntary dispute resolution offers be presented to people in a clear way that
encourages an informed decision about uptake?
Background
The objective for MoJ is to improve the way people are supported to resolve their legal matters in a fair and efficient way, that leads to positive and sustained outcomes. This includes delivering a modern and efficient courts and tribunal service that harnesses the potential of digital innovation. We want to enhance our understanding of complex journeys through the justice system, including the interaction between civil, family and criminal justice systems.
Next steps
Get in touch with Evidence_partnerships@justice.gov.uk
Topics
Research fields
Related UKRI funded projects
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Legal Pathways - Integrated Legal Workflow App
Sir Geoffrey Vos, the Master of the Rolls and President of the UK Civil Courts, has called for a single portal for legal issue resolution, connected to online dispute systems by Application Programming Interfaces (APIs)....
Funded by: Innovate UK
Why might this be relevant?
Addresses the need for clear presentation of dispute resolution options and expertise in legal support.
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Leveraging artificial intelligence to optimise customer data capture and processing in a post COVID-19 world
The reduction in access to legal aid and COVID-19 has had a detrimental impact on the functioning of the UK justice system, our economy, and society at large. Consumers and businesses have seen cases suspended or delayed...
Funded by: Innovate UK
Why might this be relevant?
Focuses on leveraging AI to optimize customer data capture and processing, which could partially address the question of improving dispute resolution efficiency.
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Legal dispute management platform
This is a lawtech experimental development project to prototype and pilot a highly scaleable legal dispute management and collaboration platform which will be attractive to neutral decision makers and facilitators (e.g. ...
Funded by: Innovate UK
Why might this be relevant?
Prototype of a legal dispute management platform could partially address the question of presenting dispute resolution options clearly.