What works in the delivery of remote legal advice, and where could improvements be made? What is the impact of delivering remote legal advice on providers? How does it affect retention and diversity in the market?
Background
The objective for MoJ is to improve the way people are supported to resolve their legal matters in a fair and efficient way, that leads to positive and sustained outcomes. This includes delivering a modern and efficient courts and tribunal service that harnesses the potential of digital innovation. We want to enhance our understanding of complex journeys through the justice system, including the interaction between civil, family and criminal justice systems.
Next steps
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Topics
Research fields
Related UKRI funded projects
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Affordable Legal Advice
"Advice agencies, support providers, clearinghouses and public legal education providers all exist to help people when they need support to solve their legal problems. However, accessing this complex network of supp...
Funded by: ISCF
Lead research organisation: ETIC LAB LLP
Why might this be relevant?
The project focuses on improving access to legal advice and understanding user journeys, which directly relates to the delivery of remote legal advice and its impact on providers.
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Development of a unified communications solution, to effectively connect legal professionals and clients working remotely
transparently is looking to expand its existing product, to introduce a unified communications feature, to clients and legal professionals within Family Law. The intention is to address the additional workload, manual cr...
Funded by: Innovate UK
Lead research organisation: TRANSPARENTLY LIMITED
Why might this be relevant?
The project addresses the need for a unified communications solution for legal professionals and clients working remotely, which partially relates to the question on the impact of delivering remote legal advice.
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Legal Pathways - Integrated Legal Workflow App
Sir Geoffrey Vos, the Master of the Rolls and President of the UK Civil Courts, has called for a single portal for legal issue resolution, connected to online dispute systems by Application Programming Interfaces (APIs)....
Funded by: Innovate UK
Lead research organisation: TABLED TECHNOLOGIES LIMITED
Why might this be relevant?
The project focuses on developing a digital app to support access to justice and legal issue resolution, directly addressing the question on the impact of delivering remote legal advice and improving access to justice.