What are the behavioural factors that affect engagement with legal support? How can we address these to increase awareness and uptake of support?

Background

The objective for MoJ is to improve the way people are supported to resolve their legal matters in a fair and efficient way, that leads to positive and sustained outcomes. This includes delivering a modern and efficient courts and tribunal service that harnesses the potential of digital innovation. We want to enhance our understanding of complex journeys through the justice system, including the interaction between civil, family and criminal justice systems.

Next steps

Get in touch with [email protected]

Related UKRI funded projects


  • Development of an enhanced communications feature to protect vulnerable individuals within Family Law

    I co-founded transparently four years ago, as a result of my own experiences and after identifying a 'gap' in the legal services market. An opportunity to 'make it better'; to use technology to protect vulnerable individ...

    Funded by: Innovate UK

    Lead research organisation: TRANSPARENTLY LIMITED

    Why might this be relevant?

    Partially addresses the question by focusing on protecting vulnerable individuals within Family Law.

  • Language of DIY Justice: Communication practices & processes

    The project explores the language of DIY Justice by focusing on communication as an inherent part of court hearings as well as court processes and procedures. Since cuts to legal aid in 2013, an increasingly high number ...

    Funded by: AHRC

    Lead research organisation: Birmingham City University

    Why might this be relevant?

    Partially addresses the question by exploring communication practices in DIY Justice.

  • Legal Pathways - Integrated Legal Workflow App

    Sir Geoffrey Vos, the Master of the Rolls and President of the UK Civil Courts, has called for a single portal for legal issue resolution, connected to online dispute systems by Application Programming Interfaces (APIs)....

    Funded by: Innovate UK

    Lead research organisation: TABLED TECHNOLOGIES LIMITED

    Why might this be relevant?

    Partially addresses the question by focusing on supporting litigants in person and access to justice.

  • Affordable Legal Advice

    "Advice agencies, support providers, clearinghouses and public legal education providers all exist to help people when they need support to solve their legal problems. However, accessing this complex network of supp...

    Funded by: ISCF

    Lead research organisation: ETIC LAB LLP

  • Virtual Justice - Enhancing accessibility, participation and procedural justice in family courts and tribunals during the COVID-19 pandemic

    Perceptions of accessibility and fairness are central to civil order and the legitimacy of the legal system and state. COVID-19 and social distancing rules have forced radical changes upon the justice system with many tr...

    Funded by: COVID

    Lead research organisation: University of Oxford

  • Scaling GenAI-powered case assessments to transform access to justice for marginalised communities in the UK

    Every year, 8.6M UK adults face a legal issue, but two-thirds have to choose between poverty or legal representation (Legal Services Board, 2020) (Cardiff University, 2021). With many turning to self-representation, Vall...

    Funded by: Innovate UK

    Lead research organisation: VALLA LTD

  • Exploration of the technical requirements to enable multiple legal-service-delivery-models in family law

    The way people access family-law services has changed for good; * The removal of legal aid for many cases has led to an increase in Litigants-in-Person (81% of family court cases now involve at least one person who repr...

    Funded by: Innovate UK

    Lead research organisation: TRANSPARENTLY LIMITED