What are the key drivers of victim engagement and disengagement in the criminal justice system and what works to support engagement? How should engagement be measured?

Background

The objective for MoJ goal is to deliver a modern, sustainable and resilient criminal justice system, which ensures timely progression of cases through the courts and supports victims and witnesses to engage with, and feel confident in, the justice system. We want to strengthen our understanding of what works to achieve these aims at each stage.

Next steps

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Justice Processes & Experiences - Experiences of Victims, Witnesses, and the Accused in the Justice System Are there particular groups, or types, of victims, witnesses and parties that have more negative experiences of the criminal justice system? If so, what can be done to improve the experiences of these groups? Scottish Government Justice Analytical Services, 2025
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