What can we learn from variations in the performance of different public service providers within each public service (taking account of area cost differences and differences in the characteristics of the population served)? To what extent does devolution, the adoption of best practice, or other interventions reduce such variation and improve overall public service performance?
Background
It is important that the accountabilities and incentives are in place for it to improve outcomes and that we have the evidence to back this up.
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This question was published as part of the set of ARIs in this document:
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Related UKRI funded projects
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Accountability, Efficiency, Improvement and Change in UK Local Public Services: The Role of Benchmarking and External Performance Assessment
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Why might this be relevant?
The project focuses on analyzing and responding to challenges of performance assessment in public services, including variations in performance and the adoption of best practices.
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Why might this be relevant?
The project specifically focuses on identifying and measuring spillover effects of changes to healthcare organization and delivery, which aligns with the question's emphasis on variations in public service providers and interventions to improve performance.
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