What are user needs and expectations for making bus stations and stops accessible?

Background

The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.

Next steps

Get in touch with bridgetoresearch@dft.gov.uk

Source

This question was published as part of the set of ARIs in this document:

DFT-Areas of research interest 2023 GOV UK

Related UKRI funded projects

  • Personalised accessibility and wayfinding in stations

    A collaboration of three British based SME's DW Windsor, Digital Rail Ltd, Urban Control and the University of Nottingham are going to create 'Personalised Accessibility and Wayfinding at Stations' (PAWS). The team will ...

    Funded by: Innovate UK

    Lead research organisation: D.W. WINDSOR LIMITED

    Why might this be relevant?

    The project aims to improve accessibility and wayfinding at stations, which directly addresses the user needs and expectations for making bus stations and stops accessible.

  • ACCESS Mobility: Pioneering Real-Time Solutions for Enhanced Accessibility at Railways Stations

    The project, a collaborative endeavour led by OpenSpace, with Avanti West Coast, Network Rail, and Transport Focus as partners, is set to transform the travel experience for mobility-impaired passengers at Euston Station...

    Funded by: Innovate UK

    Lead research organisation: OPENSPACE GROUP LIMITED

    Why might this be relevant?

    The project specifically focuses on enhancing accessibility at railway stations for mobility-impaired passengers, aligning with the user needs and expectations for making bus stations and stops accessible.

  • Accessibility & User Needs in Transport for Sustainable Urban Environments - AUNT-SUE

    The proposal integrates the expertise of the research centres and project partners in transport policies and planning, design, operations and evaluation. The UK government, European Commission and other agencies rightly ...

    Funded by: EPSRC

    Lead research organisation: University College London

    Why might this be relevant?

    The project focuses on sustainable and socially inclusive design and operation in transport, which partially addresses the user needs and expectations for making bus stations and stops accessible.

  • Live prediction of seat-availability for bus passengers from real time bus occupancy and location data

    Social distancing measures have reduced the effective capacity of buses to 40% of regular capacity. Although many routes are not currently busy enough to be commercially viable overall, they can be too busy at certain ti...

    Funded by: Innovate UK

    Lead research organisation: PROSPECTIVE LABS LTD

    Why might this be relevant?

    The project aims to provide real-time information on bus occupancy and space availability, which partially addresses the user needs and expectations for making bus stations and stops accessible.

  • AccessRail- empowering the untapped market of disabled rail passengers to travel independently

    The unknown status and location of features such as lifts and accessible toilets impacts the confidence to travel of both the elderly and passengers with accessibility needs. Whoosh media have established themselves as ...

    Funded by: Innovate UK

    Lead research organisation: SPOKEN INK LIMITED

  • Scaling-up Apertum: Setting up local partnerships in 6 target EU & US cities

    Today, vulnerable public transport users do not know which metro stations are accessible and they certainly cannot plan their trips in advance. Solving this challenge would positively disrupt the living conditions of t...

    Funded by: Innovate UK

    Lead research organisation: ETELATAR LIMITED

  • TransitExplorer: a bus network analysis tool

    Improving public transport networks in developing countries relies upon a detailed understanding of what already exists. This can be captured in timetable data formats, the most common being the General Transit Feed Spec...

    Funded by: Innovate UK

    Lead research organisation: INTEGRATED TRANSPORT PLANNING LIMITED

  • Customer interchange intelligence

    "Interchanges can be a major 'pain point' for passenger transport. Transport organisations currently have a limited view of the interchange activities of individual customers, and are therefore unable to improve the...

    Funded by: Innovate UK

    Lead research organisation: MODAL LIMITED

    Why might this be relevant?

    The project addresses customer interchange experiences, which is related to bus stations and stops accessibility, but does not fully answer the question.

  • Demand-based Urban Bus Integrated with Rail And Health (DUBIRAH)

    A citizen rarely finds bus, rail and/or health service provisions seamlessly aligned: scheduled bus services do not provide sufficiently direct door-to-door journeys, e.g. between railway stations and final destinations,...

    Funded by: Innovate UK

    Lead research organisation: ESOTERIX SYSTEMS LIMITED

  • A Big Data Digital Twin of Mass Transit in Liverpool City Region for Smart, Equitable Mobility

    Liverpool City Region Combined Authority's (LCRCA) bus network is at a crucial stage in its evolution. As the Combined Authority prepares for a full network review and a pioneering franchising model, the "Big Data D...

    Funded by: Innovate UK

    Lead research organisation: PODARIS LTD