We want to better understand what our wide range of different claimants need and expect, and how and why this is changing, for example, in light of the continued rapid development and use of technology, artificial intelligence and digitalisation.
We want to learn how we can improve how to measure and manage operational performance and productivity across the different parts of the business and identify and exploit opportunities to make delivery more effective, efficient and economical to reduce costs and ensure value for money for the taxpayer. We also want to better understand how to minimise the opportunity for fraud and error to enter our systems, and how to improve the speed and accuracy with which we detect it if or when it does.
Send correspondence and further questions to evidence.strategyteam@dwp.gov.uk.
This question was published as part of the set of ARIs in this document:
The Covid 19 Crisis has accelerated the need for certain technologies to be brought into mainstream use. One of those technologies is verifiable credentials. Verifiable credentials are digitally signed certificates that ...
Funded by: Innovate UK
Lead research organisation: SETL LIMITED
The project aims to create a system that can store and deploy verifiable credentials using the new W3C standard, which aligns with the question's focus on using cryptography, distributed ledgers, personal data lockers, and identity authentication to increase the resilience and efficacy of government services.
Umazi's proposed project, "Trust Matrix," aims to innovate and enhance the landscape of Know Your Business (KYB) operations by developing an advanced, business-verified identity system utilising the power of va...
Funded by: Innovate UK
Lead research organisation: UMAZI LTD
The project focuses on utilizing blockchain technology and AI for business identity verification, fraud reduction, and compliance efficiency, aligning with the question's objectives.
EarthID is a UK-based cybersecurity, fintech and Web3.0 focussed SME, led by a female co-founder/CEO and both co-founders of Indian ethnicity. The core project team comprises of Priya Guliani (Oxford/MIT-certified IT/blo...
Funded by: Innovate UK
Lead research organisation: EARTHID TECHNOLOGY LTD.
The project focuses on identity authentication and fraud prevention, which are part of the question, but does not address all aspects such as distributed ledgers and personal data lockers.