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Deliver high quality services, tackle fraud and maximise value for money for the taxpayer. Fraud and error is incorrect payment caused by us holding incorrect information about a claimant’s circumstances. To what extent is this caused by non-compliant behaviour on the part of the claimant, whether intentional or not? What drives non-compliant behaviour and what levers might be successful in discouraging and reducing it? Department for Work and Pensions, 2023
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Deliver high quality services, tackle fraud and maximise value for money for the taxpayer. How can DWP best manage the fraud threat posed by organised criminal gangs? What can DWP learn from other organisations operationally using big data and risk analysis via Data Science techniques to target fraud? Department for Work and Pensions, 2023
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Deliver high quality services, tackle fraud and maximise value for money for the taxpayer. How can DWP improve the effectiveness of claimant access to DWP information in order to prevent fraud and error in the benefit system? How can DWP ensure its communication campaigns enable good claimant understanding of respective roles and responsibilities? How can DWP design its systems and communications to encourage claimants to report their changes of circumstances in a timely and accurate way? Department for Work and Pensions, 2023
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Deliver high quality services, tackle fraud and maximise value for money for the taxpayer. What are the best ways to design systems and policy to minimise fraud and error, while maintaining excellent and accessible services? How can DWP maintain the right level of customer service and support, whilst keeping pace with the propensity to commit fraud and tackling new forms of fraud? What future functionality will DWP need to do this? How can the use of technological solutions including machine learning, network analysis and AI be maximised? Department for Work and Pensions, 2023
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Support financial resilience in later life What factors help the self-employed to save for retirement? Department for Work and Pensions, 2023
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Support financial resilience in later life What factors are associated with greater financial resilience? What are the best ways of measuring financial resilience? Department for Work and Pensions, 2023
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Support financial resilience in later life What are the future trends for demographics and working/saving behaviour? How do these vary across demographic groups, including ethnicity and other characteristics? What further reforms to state and private pension provision might DWP require to ensure long-term sustainable financial security for older people and pensioners? Department for Work and Pensions, 2023
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Support financial resilience in later life How does financial insecurity impact later life and retirement? Who is financially insecure over the life-course? Who should prioritise short-term income over long-term pension saving? Department for Work and Pensions, 2023
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Support financial resilience in later life How do employers view pension obligations within overall costs and benefits packages or legal obligations? What evidence is there of employer cost mitigation through, for example, wage suppression? Department for Work and Pensions, 2023
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Support financial resilience in later life What factors drive consumer engagement in private and workplace pensions? To what extent does engagement lead to positive outcomes or desired behavioural responses? Department for Work and Pensions, 2023
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Support financial resilience in later life Is the Defined Contribution pension market functioning effectively? Could further reform address market failures and improve outcomes? How could collective Defined Contribution schemes help to achieve better outcomes for members? Department for Work and Pensions, 2023
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Support financial resilience in later life What are the best ways to encourage engagement and awareness of the State Pension and Pensioner Benefits? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How could machine learning and predictive analytics be used robustly and ethically to create claimant personas/segments for disability benefits? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How can DWP enhance its understanding of the most appropriate measures of independent living? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How can DWP support carers in their caring roles? Including any return to work or progression in the labour market? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support In what ways have homeworking, hybrid and flexible working arrangements helped or hindered employment for key groups, for example older workers, parents, disabled people, people living in remote areas? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How have disabled people been affected by the recent Cost of Living challenges, compared with non-disabled people, and have they sought out extra resources to help them cope? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How is disability changing over time? What is the role of the benefit system in this change? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How does PIP assessment (and reassessment) affect people? Department for Work and Pensions, 2023
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Enable disabled people and people with health conditions to start, stay, and succeed in work, and get financial support How does receipt of benefit payments affect disabled people and people with long-term health conditions? What impact does it have on independence, financial security, employment, wellbeing? Department for Work and Pensions, 2023
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