What represents good value for money to passengers and potential passengers? How does the perception of value for money vary across passenger groups and how are different factors prioritised?
Background
The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.
Next steps
Get in touch with bridgetoresearch@dft.gov.uk
Source
This question was published as part of the set of ARIs in this document:
Related UKRI funded projects
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Understanding Passenger Behaviour: From insight to impact
The transport sector faces significant challenges in understanding their passengers. Across rail, bus and metro, providers are required to perform a broader set of tasks with passenger feedback than ever before. * The c...
Funded by: Innovate UK
Why might this be relevant?
The project specifically focuses on understanding passenger behavior and prioritizing customer needs, which directly addresses the question about value for money and perception across passenger groups.
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DRT for DRT: Developing Relevant Tools for Demand Responsive Transport
The rise in private car use in the UK has major implications relating to how transport more generally is provided. One problem is that conventional public transport (i.e. bus, light rail and heavy rail) is steadily becom...
Funded by: EPSRC
Why might this be relevant?
The project partially answers the question as it focuses on the potential contribution of DRT to meet transport and wider public policy objectives, but does not specifically address the perception of value for money or the variation across passenger groups.
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Providing insights into multi-day traveller behaviour to inform sustainable transport policies and practices
A good understanding of traveller behaviour underpins all policies which are effective in influencing travel behaviour to reduce congestion, increase activity levels, improve air quality and/or reduce carbon emissions. I...
Funded by: ESRC
Why might this be relevant?
The project partially answers the question as it examines traveller behaviour over weeks and months, but does not specifically address the perception of value for money or the variation across passenger groups.