What is the latest evidence on how passengers respond to changes in services and fares?

Background

The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.

Next steps

Get in touch with bridgetoresearch@dft.gov.uk

Source

This question was published as part of the set of ARIs in this document:

DFT-Areas of research interest 2023 GOV UK

Related UKRI funded projects

  • Understanding Passenger Behaviour: From insight to impact

    The transport sector faces significant challenges in understanding their passengers. Across rail, bus and metro, providers are required to perform a broader set of tasks with passenger feedback than ever before. * The c...

    Funded by: Innovate UK

    Why might this be relevant?

    The project specifically focuses on understanding passenger behavior in public transport and how providers can prioritize customer needs and respond to changes.

  • Dynamic Capacity Management

    People like to travel by train. The railway network delivers double the number of passenger journeys and passenger kilometres it did 20 years ago, growth which has outperformed external drivers such as population growth....

    Funded by: Innovate UK

    Why might this be relevant?

    The project addresses the issue of dynamic capacity management in the rail industry, which is related to how passengers respond to changes in services and fares.

  • Personalised Transport Messaging and Key Worker Analytics to Help Bus, Tram and Metro operators during the Covid 19 Outbreak

    We propose to develop a toolkit to support bus, tram and metro operators as they react to a rapidly changing transport landscape and need to provide support to key workers - both during the current disruption and then su...

    Funded by: Innovate UK

    Why might this be relevant?

    The project focuses on providing personalized transport messaging and analytics during the Covid-19 outbreak, which indirectly relates to how passengers respond to changes in services and fares.

  • Integrated Passenger-Centric Planning of Multimodal Transport Networks (MultiModX)

    The vision of MultiModX is that of a multimodal European transport system in which air and rail networks are planned and managed in a coordinated manner to maximise the efficiency, predictability, environmental sustainab...

    Funded by: Horizon Europe Guarantee

  • Nodes from the Underground: Causal and Probabilistic Approaches for Complex Transportation Networks

    An efficient transportation system is vital to the economic and social well-being of large cities. The transport demand implied by economic growth, however, requires transport networks to become more and more complex, ma...

    Funded by: EPSRC

    Why might this be relevant?

    The project 'Nodes from the Underground' partially addresses the question by providing insights on passenger behavior and needs in complex transportation networks, but it does not specifically focus on changes in services and fares. However, the authors have the necessary expertise to answer the question.

  • Fareviz

    Fareviz will develop the business opportunity to explore the fares database/routing guide for the spatial and temporal structure of commercial fares decisions made by TOCs so we can analyse and visualise the: - structure...

    Funded by: EPSRC