What is the latest evidence on how passengers respond to changes in services and fares?
Background
The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.
Next steps
Get in touch with bridgetoresearch@dft.gov.uk
Source
This question was published as part of the set of ARIs in this document:
Research fields
Related UKRI funded projects
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Understanding Passenger Behaviour: From insight to impact
The transport sector faces significant challenges in understanding their passengers. Across rail, bus and metro, providers are required to perform a broader set of tasks with passenger feedback than ever before. * The c...
Funded by: Innovate UK
Why might this be relevant?
The project specifically focuses on understanding passenger behavior in public transport and how providers can prioritize customer needs and respond to changes.
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Dynamic Capacity Management
People like to travel by train. The railway network delivers double the number of passenger journeys and passenger kilometres it did 20 years ago, growth which has outperformed external drivers such as population growth....
Funded by: Innovate UK
Why might this be relevant?
The project addresses the issue of dynamic capacity management in the rail industry, which is related to how passengers respond to changes in services and fares.
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Personalised Transport Messaging and Key Worker Analytics to Help Bus, Tram and Metro operators during the Covid 19 Outbreak
We propose to develop a toolkit to support bus, tram and metro operators as they react to a rapidly changing transport landscape and need to provide support to key workers - both during the current disruption and then su...
Funded by: Innovate UK
Why might this be relevant?
The project focuses on providing personalized transport messaging and analytics during the Covid-19 outbreak, which indirectly relates to how passengers respond to changes in services and fares.