What is the impact of the digitisation of information on transport services on disabled passengers?

Background

The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.

Next steps

Get in touch with bridgetoresearch@dft.gov.uk

Source

This question was published as part of the set of ARIs in this document:

DFT-Areas of research interest 2023 GOV UK

Related UKRI funded projects


  • TiPA: Transreport intelligent Passenger Assist for resilience during disruption

    Transreport Limited is an innovative start-up developing disruptive software solutions connecting rail users to rail operators, which have evolved to focus on those facing challenges accessing the rail network, in order ...

    Funded by: Innovate UK

    Lead research organisation: TRANSREPORT LIMITED

    Why might this be relevant?

    The project specifically addresses the impact of digitisation on disabled passengers and aims to improve their experience during disruptions.

  • NavSta app

    The Inclusive Transport Strategy recently stated "disability affects 13.9 million people in the UK and can include visible… or less visible disabilities". Innovative, novel solutions need to be developed to sup...

    Funded by: Innovate UK

    Lead research organisation: CALVIUM LIMITED

    Why might this be relevant?

    The project focuses on developing a mobile application that helps people with invisible impairments navigate stations independently and with confidence, addressing the needs of disabled passengers.

  • Transport Navigation for the Visually Impaired (Vin)

    Navigating public transport can be challenging for passengers especially when they are visually impaired, stations can represent a complicated and daunting environment. This greatly reduces their access to public transpo...

    Funded by: Innovate UK

    Lead research organisation: GOMEDIA SERVICES LTD

    Why might this be relevant?

    The project aims to improve public transport accessibility for the visually impaired, which is partially relevant to the question about the impact of digitisation on disabled passengers.

  • ACCESS Mobility: Pioneering Real-Time Solutions for Enhanced Accessibility at Railways Stations

    The project, a collaborative endeavour led by OpenSpace, with Avanti West Coast, Network Rail, and Transport Focus as partners, is set to transform the travel experience for mobility-impaired passengers at Euston Station...

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    Lead research organisation: OPENSPACE GROUP LIMITED

  • Journey's Unlocked

    Inclusive On-board Experiences through Digital Augmentation (Delivered in partnership between Guide Dogs for the Blind Association, Microsoft, Pointrlabs, and Virgin Trains East Coast) The number of people living with si...

    Funded by: Innovate UK

    Lead research organisation: GUIDE DOGS FOR THE BLIND ASSOCIATION(THE)

  • Multi-modal Disruption Travel Companion for Autistic People

    Our project aims to address the barriers faced by autistic and neurodiverse passengers when rail journeys are disrupted. Many autistic adults report that fear of disruption or delays on their journey deter them from usi...

    Funded by: Innovate UK

    Lead research organisation: JNCTION LIMITED

  • AccessRail- empowering the untapped market of disabled rail passengers to travel independently

    The unknown status and location of features such as lifts and accessible toilets impacts the confidence to travel of both the elderly and passengers with accessibility needs. Whoosh media have established themselves as ...

    Funded by: Innovate UK

    Lead research organisation: SPOKEN INK LIMITED

  • ADAPT - Assistance for Disabled Air Passenger Travel

    "Disabled people experience barriers to air travel including poor information on accessibility and services, having to book assistance 48 hours in advance, gaps in assistance services and help connecting with onward...

    Funded by: Innovate UK

    Lead research organisation: GRID SMARTER CITIES LTD

  • AI Mapper: Generative AI-powered Accessible TfL Journey Planner For Disabled People

    A recent report from the TfL (Transport for London) highlights that people with disability use public transportation less frequently than non-disabled people due to various disruption factors such as overcrowding, crampe...

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    Lead research organisation: UNIVERSITY COLLEGE LONDON