How do people perceive reliability, punctuality, and variance in journey time?

Background

The improve transport for the user strategic priority is critical in ensuring the department delivers and maintains a transport system that meets the needs of the public and addresses what they care about most. It puts the needs and expectations of current and potential users (both passengers and freight customers) at the heart of the operation of the transport system and considers about end-to-end journeys, not just individual transport modes. It is focused on ensuring that our infrastructure and the services which use it meet the varied needs of businesses and the public, are attractive, affordable, sustainable, and resilient is a crucial goal for the department.

Next steps

Get in touch with bridgetoresearch@dft.gov.uk

Source

This question was published as part of the set of ARIs in this document:

DFT-Areas of research interest 2023 GOV UK

Related UKRI funded projects

  • Understanding Passenger Behaviour: From insight to impact

    The transport sector faces significant challenges in understanding their passengers. Across rail, bus and metro, providers are required to perform a broader set of tasks with passenger feedback than ever before. * The c...

    Funded by: Innovate UK

    Why might this be relevant?

    Partially addresses understanding passenger behavior and customer needs in public transport.

  • Providing insights into multi-day traveller behaviour to inform sustainable transport policies and practices

    A good understanding of traveller behaviour underpins all policies which are effective in influencing travel behaviour to reduce congestion, increase activity levels, improve air quality and/or reduce carbon emissions. I...

    Funded by: ESRC

    Why might this be relevant?

    The project partially answers the question as it focuses on understanding travel behavior over weeks and months, but does not specifically address reliability, punctuality, and variance in journey time.

  • Automated and accessible re-routing during disruption

    The Journey Alerts service provides real-time travel times for passengers of rail and bus companies in the UK. Licenced by companies such as P&O Ferries, Southwestern Railway (SWR), East Midlands Railway (EMR), Oxfor...

    Funded by: Innovate UK

    Why might this be relevant?

    Partially addresses re-routing during disruption and improving access to public transport for passengers.

  • (SANDPIT) Sixth Sense Transport (Reducing/re-distributing transport options through a flexible interpretation of time)

    Our lives are governed by 'fixed' time schedules with activities aligned to school and work start/end times, public transport schedules, facility opening hours and deadlines. The rise of the 'anytime' 24 hour society has...

    Funded by: EPSRC

    Why might this be relevant?

    The project partially answers the question as it aims to facilitate behavioral change in transport habits and practices, but does not specifically address reliability, punctuality, and variance in journey time.

  • Conceptual and methodological approaches to representing, understanding, analysing and modelling travel behaviour

    The conceptualisation, measurement and modelling of individual behaviour is at the heart of many challenges in social science research and practice, and is identified as a priority area for ESRC investment in its Strateg...

    Funded by: ESRC

    Why might this be relevant?

    The project partially answers the question as it focuses on conceptual and methodological approaches to representing, understanding, analyzing, and modeling travel behavior, but does not specifically address reliability, punctuality, and variance in journey time.

  • Day1: A Contextually Aware Mobile Application to revolutionise attribution in the UK rail industry

    Despite improvements over the past 10 years, the punctuality of trains in the UK is far from satisfactory with figures published by Network Rail (NR) indicating that during 2011/12, only 69.8% of trains arrived within 59...

    Funded by: Innovate UK

  • Goldsmiths' College and Hitachi Europe Limited KTP 22_23 R2

    To deploy behavioural science to promote behavioural change amongst existing and new transport users, in support of the transition towards more sustainable mobility....

    Funded by: Innovate UK