How effective are industry mechanisms and frameworks in ensuring they resolve complaints and meet the wider regulatory needs of the legal services market and profession?


We want to create the conditions for the UK’s legal services sector to flourish by developing a sustainable, efficient and effective system. This includes securing legal services market access overseas, growing the UK’s market share, and enhancing the international competitiveness and attractiveness of the legal sector.

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This question was published as part of the set of ARIs in this document:

Areas of research interest

Related UKRI funded projects

  • The impact of the 2007 Legal Services Act on organisational form, the legal profession, and future skills requirements.

    The legal services sector is of fundamental importance to the UK economy both in terms of its contribution to national wealth, and because it plays an important enabling function for other enterprise in the UK. The secto...

    Funded by: ESRC

    Lead research organisation: University of Leeds

    Why might this be relevant?

    The project specifically focuses on the impact of the 2007 Legal Services Act on the legal profession and future skills requirements, which is directly related to the question about the effectiveness of industry mechanisms and frameworks in resolving complaints and meeting regulatory needs.

  • Comparison Framework - Legal Services

    Legal Utopia has built its position in the UK market to assist the public in finding and selecting regulated lawyers, whilst also pioneering in the legal diagnostics field to help people identify and understand the legal...

    Funded by: Innovate UK

    Lead research organisation: LEGAL UTOPIA LIMITED

    Why might this be relevant?

    The project aims to create a comparison framework to improve access to legal services, aligning legal and customer needs.