How do different individuals and groups perceive their experiences of legal aid services? How does this vary by the nature of their legal problem, advice and support acquired, jurisdiction and outcome?

Background

We want to improve the way people are supported in their interactions with the justice system, to target timely and efficient resolutions that lead to positive and sustainable outcomes for all parties involved.

Next steps

We can be contacted at the following email address: evidence_partnerships@justice.gov.uk.

Source

This question was published as part of the set of ARIs in this document:

Areas of research interest

Related UKRI funded projects


  • Affordable Legal Advice

    "Advice agencies, support providers, clearinghouses and public legal education providers all exist to help people when they need support to solve their legal problems. However, accessing this complex network of supp...

    Funded by: ISCF

    Why might this be relevant?

    The project focuses on improving access to legal aid services and understanding user journeys, which directly addresses the question of how different individuals and groups perceive their experiences with legal aid services.

  • Social Welfare and Immigration Legal Aid: Mapping need, provision and accessibility

    Legal advice is vital to accessing asylum or immigration status and many social and welfare rights such as housing, welfare benefits, and community care. Yet access to legal advice has been affected by legal aid changes ...

    Funded by: ESRC

    Why might this be relevant?

    The project examines access to legal advice across the UK, focusing on the Social Welfare and Immigration Legal Aid sector, which is relevant to understanding how different individuals and groups perceive their experiences of legal aid services.

  • Language of DIY Justice: Communication practices & processes

    The project explores the language of DIY Justice by focusing on communication as an inherent part of court hearings as well as court processes and procedures. Since cuts to legal aid in 2013, an increasingly high number ...

    Funded by: AHRC

    Why might this be relevant?

    The project focuses on communication practices and processes in court hearings and procedures, which is partially relevant to understanding how different individuals and groups perceive their experiences of legal aid services.

  • Droughts and Deserts: immigration legal aid in UK social policy

    High quality, free legal advice is critical for ensuring that people seeking asylum receive the protection they need; there is also a public interest in ensuring that any public service is cost-effective and of adequate ...

    Funded by: ESRC

  • Scaling GenAI-powered case assessments to transform access to justice for marginalised communities in the UK

    Every year, 8.6M UK adults face a legal issue, but two-thirds have to choose between poverty or legal representation (Legal Services Board, 2020) (Cardiff University, 2021). With many turning to self-representation, Vall...

    Funded by: Innovate UK