When people seek advice, how do we ensure they find useful and accessible information that empowers them – either towards self-help, or to access the most appropriate services for their needs?

Background

We want to improve the way people are supported in their interactions with the justice system, to target timely and efficient resolutions that lead to positive and sustainable outcomes for all parties involved.

Next steps

We can be contacted at the following email address: evidence_partnerships@justice.gov.uk.

Source

This question was published as part of the set of ARIs in this document:

Areas of research interest

Related UKRI funded projects


  • Affordable Legal Advice

    "Advice agencies, support providers, clearinghouses and public legal education providers all exist to help people when they need support to solve their legal problems. However, accessing this complex network of supp...

    Funded by: ISCF

    Why might this be relevant?

    The project aims to improve access to legal advice and services, empowering individuals towards self-help or accessing appropriate services.

  • Scaling GenAI-powered case assessments to transform access to justice for marginalised communities in the UK

    Every year, 8.6M UK adults face a legal issue, but two-thirds have to choose between poverty or legal representation (Legal Services Board, 2020) (Cardiff University, 2021). With many turning to self-representation, Vall...

    Funded by: Innovate UK

    Why might this be relevant?

    The project focuses on scaling GenAI-powered case assessments to improve access to justice, which partially addresses the question of empowering individuals with useful information.

  • Nottingham Trent University ADR UK Data First Phase 2

    The most vulnerable people in our society have complex and multiple needs. They are likely to interact with a range of public services, from health and social care; housing and welfare; to the justice system. Whilst the ...

    Funded by: ESRC

    Why might this be relevant?

    The project focuses on data linkage and academic engagement, which is not directly related to ensuring people find useful and accessible information.