How do we identify and measure new forms of consumer detriment, including hidden detriment?
Background
BEIS is striving to create fairer, inclusive and flexible workplaces so that everyone has the change to succeed, whilst balancing home and work life. We will unlock enterprise and cut burdens to help businesses start and grow, while reforming corporate governance and improving boardroom diversity. To that end, BEIS needs research to better understand the following:
Next steps
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Source
This question was published as part of the set of ARIs in this document:
Topics
Related UKRI funded projects
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Consumer Duty: Building Design Synergies for Equitable Innovation
CONTEXT: The Consumer Duty regulation came into force on 31 July 2023. It was developed by the Financial Conduct Authority (FCA) in the UK to ensure that products and services provided by firms operating in retail financ...
Funded by: AHRC
Lead research organisation: Nottingham Trent University
Why might this be relevant?
The project specifically addresses the identification and measurement of consumer detriment, including hidden detriment, through the implementation of the Consumer Duty regulation.